Graduate education and hospitality management in Ireland

Connolly, P. and McGing, G. (2006) Graduate education and hospitality management in Ireland. pp. 50-59. ISSN 09596119 (ISSN)

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Purpose - The purpose of this research is to explore how tertiary education has met the needs of hospitality management in three-, four- and five-star hotels in Dublin, Ireland and the factors which the hospitality industry highlight as being important when recruiting managers Design/methodology/ approach - A questionnaire was chosen as the most appropriate means of obtaining information from managers. Findings - The data from this study indicate that the industry has a strong preference to hire people with practical skills and the providers of education need to concentrate on this element including placements in hotels as part of the courses they provide. It also highlights the fact that analytical skills are not considered to be very important, whereas problem-solving and decision-making skills are valued. Practical implications - As a result of these findings, the authors suggest that an evaluation of graduate education in the hospitality industry in Ireland should be undertaken. This will enable the researchers to establish how courses are being designed and what learning outcomes providers of courses are hoping to achieve. Originality/value - Educators who provide hospitality management courses need to ensure that the courses offered are meeting the needs of the industry. Research findings indicate that some providers of tertiary hospitality management courses do not meet the needs of the industry. The findings also indicate that placements are highly valued by industry. Therefore courses should include a practical work placement in their course outline. © Emerald Group Publishing Limited.

Item Type: Article
Additional Information: Cited By :18; Export Date: 23 February 2015; Correspondence Address: Connolly, P.; Business Faculty, Griffith College, Dublin, Ireland; email:; References: Airey, D., Tribe, J., Education for hospitality (2000) In Search of Hospitality: Theoretical Perspectives and Debates, , Lashley, C Morrison, A. Butterworth-Heinemann Oxford; Babbie, E., (2003) Practice of Social Research, , Wadsworth Publishing Company Belmont, CA; Bailey, K., (1982) Methods of Social Research, , The Free Press New York, NY; Bell, J., (1999) Doing Your Research Project, , Open University Press Buckingham; Collins, J., (2004) Services Marketing: People, Technology, Structure, , Lovelock, C. Wirtz, J. Pearson London; (2000),, Report Records Year of Notable Achievements - McDaid, press release (accessed 11 August 2005)Fink, A., (1995) The Survey Handbook, , Sage London; Fraenkel, J.R., Wallen, N.E., (1993) How to Design and Evaluate Research in Education, , McGraw-Hill New York, NY; Gall, M.D., Merideth, D., Borg, W.R., Gall, J.P., (1989) Educational Research: An Introduction, , 6th ed. Longman New York, NY; Groschl, S., Barrows, W., A cross-cultural comparison of French and British managers: An examination of the influence of higher education on management style (2003) Tourism and Hospitality Research, 4 (3), pp. 228-46; Guerrier, Y., (2001) Career Progression of Graduates in the Hospitality Industry: The Hotel Sector, , Council for Hospitality Management Education and Higher Education Funding Council London; Hague, P.N., (1998) Questionnaire Design, , Kogan Page London; Harper, S., Brown, C., Wilson, I., Qualifications: A fast track to hotel general manager? (2005) International Journal of Contemporary Hospitality Management, 17 (1), pp. 51-64; (2005),, (accessed 20 April 2005)Ladkin, A., Riley, M., Mobility and structure in career paths of UK hotel managers: A labour market hybrid of the bureaucratic model (1996) Tourism Management, 17 (6), pp. 443-52; Lashley, C., On making silk purses: Developing reflective practitioners in hospitality management education (1999) International Journal of Contemporary Hospitality Management, 11 (4), pp. 180-5; Orr, N., Murry, A., McKenna, M., Hospitality graduate and diplomate labour market experiences (1992) Journal of Industrial Training, 16 (3); Wade, J., Students as environmental change agents' (1999) International Journal of Contemporary Hospitality Management, 11 (5), pp. 251-5; Ireland, F., (2005) Competing Through People: A Human Resource Development Strategy for Irish Tourism 2005-2010, , Failte Ireland Dublin; Leady, P.D., Ormrod, J.E., (2005) Practical Research, Planning and Design, , 8th ed. Prentice-Hall Englewood Cliffs, NJ; Oppenheim, A.N., (1986) Questionnaire Design and Attitude Measurement, , Gower Publishing Aldershot
Uncontrolled Keywords: Hospitality education; Hospitality management; Ireland
Depositing User: Colin Lowry
Last Modified: 27 Nov 2015 02:36

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