The Management and Creation of Knowledge: Do Wikis Help?

<p>Wikis are frequently cited in Higher Education research as appropriate and powerful web spaces which provide opportunities to capture, discuss, and review individual, group, project or organisational activities. These activities, in turn, offer possibilities for knowledge development by utilising wiki collaborative active spaces. The chapter uses selected case studies examples to illustrate the use of wikis to support online community based tasks, project development/process, collaborative materials development and various student and peer supported activities. A key focus of the chapter centres on evaluating the effectiveness (or otherwise) of wikis to create online communities to support knowledge management (development, retention and transfer). See Choy & Ng (2007), Lamb (2004), Elgort (2008), Raman et al. (2005). By way of contextualising the studies, a variety of uses of wikis in higher education are reviewed as part of this chapter. See, for example, Lamb, (2004) Choy, & Ng, (2007), Doolan, (2006) Jones P. (2007) Raman, et al. (2005) Grierson, et al.,, (2004). Creation of knowledge sentence + refs? The chapter concludes with a review of the emergent themes arising and lessons learned from the case studies. This leads into a series of recommendations relating to the effective establishment, design, management and support and use of wikis to support knowledge creation and collaborative enterprise.</p>