Services science curriculum: Design and web-based delivery

Ambrose, E. (2010) Services science curriculum: Design and web-based delivery. [Conference Proceedings]

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The purpose of the paper is to explore the challenge of designing and delivering a module for web-based delivery to a geographically distributed audience. As part of the IBM Integrated Supply Chain University consortium, there is a project aimed at developing a curriculum and teaching materials for Service Supply Chain courses at MBA level or equivalent, broadly based on the topic of Services Science Management and Engineering (SSME). It is a collaborative exercise, involving UCD, leading US universities in the supply chain field and the IBM Integrated Supply Chain Group. The project entails the development of an existing curriculum structure, to design and deliver the module over the web. ©2010 IEEE.

Item Type: Conference Proceedings
Additional Information: Conference code: 81382; Export Date: 23 February 2015; Correspondence Address: Ambrose, E.; National Institute of Technology Management, University College Dublin, Dublin, Ireland; email:; References: (2007) 21st Century Competitiveness Act, p. 15. , US Government 2007, H.R.2272 EAS, Section 1106(d); Bitner, M.J., Brown, S.W., The Service Imperative (2008) Business Horizons, 51, pp. 39-46; (2006) Services Innovation in Ireland - Options for Innovation Policy, , pdf, Forfás; (2008) Innovation in Ireland, , pdf, Forfás and Department of Enterprise, Trade and Employment; pdfTallent-Runnels, M.K., Thomas, J.A., Lan, W.Y., Cooper, S., Teaching Curses Online: A Review of the Research (2006) Review of Educational Research, 76 (1), pp. 93-135; Kellogg, D.L., Smith, M.A., Student-to-Student interaction Revisited: A Case Study of Working Adult Business Students in Online Courses (2009) Decision Sciences Journal of Innovative Education, 7 (2), pp. 433-456; -
Uncontrolled Keywords: Component; Course design; Service science; Web delivery; Curriculum structure; Integrated supply chain; Service supply chains; Services Science; Teaching materials; US universities; Web-based delivery; Curricula; Design; Engineering education; Supply chains; Teaching; Supply chain management
Depositing User: National Forum
Date Deposited: 08 Dec 2015 19:55
Last Modified: 08 Dec 2015 19:55

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